Personal Data Processing Information (GDPR)

This document explains how ProNex Consulting s. r. o. protects your privacy and handles your data when using our website and services.

1. Who is the data controller?

The data controller who determines the purposes and means of processing your personal data is:

Business name: ProNex Consulting s. r. o.

Registered office: Trieda KVP 1C, 040 23 Košice - mestská časť Sídlisko KVP

Company ID: 56685530

Tax ID: 2122420256

VAT ID: SK2122420256 (according to §7a)

Email: info@pronex-consulting.eu

2. What data do we collect and why?

We process your personal data for the following purposes:

Inquiry Processing (Contact Form):

We process your name, company name, email, phone number, and message text. The legal basis is our legitimate interest to respond to your request.

Marketing Communication (Newsletter):

If you give us consent, we process your email to send news about our services. The legal basis is your consent.

Website Improvement (Cookies):

We use analytics tools (e.g., via Websupport or Google) to track visits. This data is anonymized.

3. Who has access to your data?

We do not sell your data to third parties. To ensure business operations, we use services from these verified providers:

Websupport, s.r.o. (hosting and email management)
Possible analytics and marketing tool providers (Google, Facebook), if active on the website.

4. How long do we keep your data?

Form data is kept for the duration of communication (max. 1 year), unless we proceed to conclude a contract.
Newsletter data is kept until you unsubscribe (revoke consent).

5. Your rights under GDPR

As a data subject, you have the right to:

Access: Know what data we maintain about you.

Rectification: Request correction of incorrect data.

Erasure: Right to be "forgotten" if data is no longer needed.

Withdraw consent: Cancel newsletter subscription at any time.

File a complaint: If you believe we are violating the law, you can contact the Personal Data Protection Office of the Slovak Republic.

6. Newsletter (Email Subscription)

When subscribing to our newsletter, we process the following data:

Email address:

Used for sending marketing and informational emails about our services, news, and offers.

Language preference:

We store your preferred language so we can send you content in the correct language.

Legal basis:

Processing is based on your voluntary consent (Art. 6(1)(a) GDPR), which you provide when subscribing.

Data retention:

We retain your data for the entire duration of your subscription. After unsubscribing, your data will be deleted without delay.

Unsubscribing:

You can unsubscribe at any time by clicking the unsubscribe link included in every email we send, or by contacting us at info@pronex-consulting.eu.

Service providers:

We use Supabase (data centers in the EU) for storing and managing subscriber data. Your data is not shared with any other third parties.

7. Use of cookies

Our website uses cookies to ensure proper functionality, analyze traffic, and improve our services.

Necessary cookies:

Ensure the basic functionality of the website (e.g., language preferences). Without them, the website would not work properly. They are always active.

Analytics cookies:

Help us understand how visitors use our website (e.g., Google Analytics via Google Tag Manager). Data is anonymized.

Marketing cookies:

Used to display relevant advertising and measure the effectiveness of marketing campaigns.

On your first visit to our website, we will ask for your consent to use optional cookies. You can change your consent at any time by clearing cookies in your browser.

For any questions, please contact us at info@pronex-consulting.eu.